Terms and Conditions
Cookies - We love cookies for snack or with a tea. Here at the website we do NOT use them
Bank information - We do NOT collect any of your bank information. You are the only one who is in FULL control of it .
Governing Law - Czech House Ltd ( Company number 11620777 VAT GB306913903 ) is based and operate in United Kingdom. In a case of dispute we will be acting according to UK law.
Paying for goods - After long experience with few of the online payment companies,governing laws and regulations we decided to use the only 100% secure payment ever. At our web-store you will receive an invoice for your order. Then you make the payment with the comfort of your home directly from your bank account to us.
Damage of product - In rare cases you may receive damaged item
Returns and Refunds Policy - Please when you receive your order be very CAREFUL when opening the package. Keep in mind it is Glass Made, Through the years we developed safe way of shipping fragile items. Unfortunately we do NOT have control over the delivery companies. Let us know immediately if there is any damage to your order. Ideally you may take a picture of it . Contact us within 1 - 2 days from the delivery time.
We may issue a full or partial refund for the cost of the order. We will not issue a refund for shipping and handling