Terms and Conditions

Cookies - We love cookies for snack or with a tea. Here at the website we do NOT use them

Personal information -  We DO collect all the necessary information about you when you place an order. Your name , address,email address.

Bank information - We do NOT collect any of your bank information. We have third party for payment processing. Please visit their website to find out more on the following link:   https://sumup.co.uk/terms/.

 
Governing Law - We are based and operate in United Kingdom. In a case of dispute we will be acting according to UK law.

Damage of product - In same cases you may receive damaged item. 

See attached pictures for guidance what we do or do not accept as damaged item.

Returns and Refunds Policy - Please when you receive your order be very CAREFUL when opening the package. Keep in mind it is Glass Made Figurine, Flower or any other glass made item. Through the years we developed safe way of shipping fragile items. Unfortunately we do NOT have control over the delivery companies. Let us know immediately if there is any damage to your order. Ideally you may take a picture of it . Contact us within 1 - 2 days from delivery.